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To help us resolve this quickly for you, please provide us with the following photos as attachments: • photos of the shoe • the inner shoe tag • the size label side of the shoebox in its entirety • a close image of the 8 digit barcode located near the box label of the shoe or along the shipping box

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Transaction as it appears on your statement Example: G* GOAT123#12345

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