To help us resolve this quickly for you, please provide us with the following photos as attachments:
• photos of the shoe
• the inner shoe tag
• the size label side of the shoebox in its entirety
• a close image of the 8 digit barcode located near the box label of the shoe or along the shipping box
Please enter the details of your request. A member of our support staff will respond as soon as possible.
Transaction as it appears on your statement
Example: G* GOAT123#12345