FAQ
- Why have I been asked to confirm my identity?
- I confirmed my identity, but the page says confirmation failed
- How do I reset my password?
- What is GOAT?
- How does GOAT work?
- How Do I Delete My Account
- How do I contact you?
- Does GOAT have a phone number I can call?
- What is the Assurance of Authenticity?
- How do I know if the Items are real?
- What are the EU/UK VAT laws?
- What is the “buy/sell” model under EU and UK VAT laws?
- How does UK Brexit affect EU/UK buyers and sellers?
- As a VAT-registered seller in the EU/UK, how do I submit items for sale on GOAT?
- Will GOAT collect VAT from buyers for non VAT-registered sellers in the EU/UK?
- When do I need to be VAT-registered in the EU/UK?
- Invoicing Guidelines for VAT Sellers in EU/UK
- What is Guest Checkout?
- What Payment methods are available for Guest Checkout?
- Can I track an order placed through Guest Checkout?
- How will I know if there's an issue with my order?
- Am I able to create a GOAT Account during Guest Checkout?
- Do you accept returns on Guest Checkout orders?