FAQ
- Why have I been asked to confirm my identity?
- I confirmed my identity, but the page says confirmation failed
- How do I reset my password?
- What is GOAT?
- How does GOAT work?
- How Do I Delete Account?
- How do I contact you?
- Does GOAT have a phone number I can call?
- What is the Assurance of Authenticity?
- How do I know if the Items are real?
- As an EU/UK VAT-registered seller, what are the VAT implications for my sales on GOAT?
- How do I become recognized as a VAT-registered seller on GOAT?
- Will GOAT collect VAT from buyers for non VAT-registered sellers in the EU/UK?
- Do I need to be VAT-registered in the EU/UK?
- What are my invoicing obligations as an EU/UK VAT-registered seller?
- What is Guest Checkout?
- What Payment methods are available for Guest Checkout?
- Can I track an order placed through Guest Checkout?
- How will I know if there's an issue with my order?
- Am I able to create a GOAT Account during Guest Checkout?
- Do you accept returns on Guest Checkout orders?