You have 3 days from the date you received your item(s) to request a return and ship your item(s) back to us. The item(s) will then go through our evaluation process which can take up to 7 days from receipt. Once approved, GOAT will refund you for the amount paid in GOAT Credit, minus the shipping costs to and from you, as well as any priority processing fee paid. Your GOAT Credit will be issued directly to your account and is available for use on future purchases except as otherwise determined by us in our sole and reasonable discretion.