Orders
- I received my order but it's in a different condition than expected. What do I do?
- Why is there a $1 charge on my credit card statement?
- How can I delete a payment method on my account?
- Can I cancel my order?
- When will I receive my order?
- Why was my order canceled?
Shipping
Returns
- How do I make a return?
- Do you accept returns?
- Why do I have to pay for return shipping?
- Why do I only get GOAT Credit for my return?
- What happens if I don't deliver my return at a GOAT drop off location?
- What happens if I don't ship my return back to GOAT?
Tax
- What are VAT and DUTY charges for orders shipped to the United Kingdom?
- What are VAT and DUTY charges for orders shipped to Saudi Arabia?
- What are VAT and Duty Charges for Orders Shipped to Norway?
- Does GOAT charge import duties?
- What is an import duty?
- Does GOAT charge VAT?