US ORDERS
While most orders ship on-time, your order could experience shipping and/or fulfillment delays due to various reasons beyond our control. All delivery times are estimates and are not guaranteed. Shipments may be affected by weather-related delays, carrier limitations or other events outside of our control.
Standard Items with Standard Delivery
Most items are shipped to us first for review before being delivered to you. Excluding deliveries to PO boxes and military bases, it will typically take 7-12 business days for orders to be delivered to a buyer located in the 48 contiguous states. In some cases, it may take up to 30 days for GOAT to receive, review, and ship an item to you due to weather-related delays, carrier limitations, or other events outside of our control.
Standard Items with Order Upgrade (Priority)
Order Upgrade (Priority) is an optional upgrade for eligible sneaker orders that are first shipped to one of our facilities for review and is available only to buyers located in the 48 contiguous states (excluding PO boxes and military bases). With Order Upgrade (Priority), your order will receive priority processing (which helps ensure you get your item faster) once it arrives at one of our facilities. It will typically take 1-3 business days for a Standard item with Order Upgrade (Priority) to be delivered following our receipt of the item. If eligible, you can upgrade your order through a relevant push notification or by navigating to the specific order in your ‘Orders’ tab of the GOAT app.
Instant Items with Standard Delivery
Items that are labeled “Instant” have already been verified and ship directly from our facilities or a selected partner to you. Excluding deliveries to PO boxes and military bases, it will typically take 3-5 business days for an “Instant” item ordered before 11:00 AM local time with Standard delivery to be delivered to a buyer located in the 48 contiguous states and 4-6 business days for an “Instant” item ordered after 11:00 AM local time with Standard delivery to be delivered to a buyer located in the 48 contiguous states.
Instant Items with Next Day Delivery
Depending on your item's location, one of our preferred carriers can fulfill your order using their next day delivery option. Carrier next day delivery is an option for “Instant” items available only to buyers located in the 48 contiguous states, excluding PO boxes and military bases. It will typically take 1 business day for an “Instant” item ordered before 11:00 AM local time with carrier next day delivery to be delivered to a buyer located in the 48 contiguous states and 2 business days for an “Instant” item ordered after 11:00 AM local time with carrier next day delivery to be delivered to a buyer located in the 48 contiguous states.
Instant Items with Same Day Delivery
Carrier same day delivery is an option for select “Instant” items available only to buyers located within certain areas of Manhattan, NY. An “Instant” item with Same Day delivery ordered before 11:00 AM ET will typically be delivered by 10:00 PM ET to a buyer located in Manhattan, NY.
Auction Items
Auction items have already been verified and will ship directly from our facilities to you, or from a selected gallery or partner. Excluding deliveries to PO boxes and military bases, it will typically take between 7-12 business days for most auction items to be delivered, although in some cases it could take up to 30 days for the item to be delivered. Please note that certain auction items may take longer to be delivered based on their location or if they are made-to-order.
NON-US ORDERS
For non-US orders, delivery times vary due to customs. All delivery times are estimates and are not guaranteed. Shipments may be affected by weather-related delays, carrier limitations or other events outside of our control.
Please be advised that orders shipped to Mexico are currently experiencing brief delays due to new import regulations recently established by the Mexican government.
Standard Items with Standard Delivery
Most items are shipped to us first for review before being delivered to you. It will typically take 5-30 business days for orders to be delivered to a buyer located outside the US. In some cases, it may take up to 30 days for GOAT to receive, review, and ship an item to you due to weather-related delays, carrier limitations, or other events outside of our control.
Instant Items with Standard Delivery
Items that are labeled “Instant” have already been verified and ship directly from our facilities or a selected partner to you. For buyers located in the United Kingdom, France and Japan, it will typically take 3-5 business days for an “Instant” item ordered before 11:00 AM local time with Standard shipping and 4-5 business days for an “Instant” item ordered after 11:00 AM local time with Standard shipping to be delivered. For all other non-US buyers, it will typically take between 5-30 business days to be delivered.
Auction Items
Auction items have already been verified and will ship directly from our facilities to you, or from a selected gallery or partner. For buyers located outside the US, it will typically take between 7-10 business days for most auction items to be delivered, although in some cases it could take up to 30 days for the item to be delivered. Please note that certain auction items may take longer to be delivered based on their location or if they are made-to-order.
